Next-Generation VoIP Infrastructure for Modern Carriers
MKC Tech provides enterprise-grade wholesale VoIP with AI-powered robocall mitigation, full FCC compliance, STIR/SHAKEN authentication, and intelligent routing for carriers who demand excellence.
Enterprise Features
- ✓A–Z destination coverage
- ✓AI-powered robocall mitigation
- ✓STIR/SHAKEN implementation
- ✓Real-time CDR reporting
- ✓Compliance management (FCC/RMD/FRN)
MKC Cloud CX
Our AI-powered, comprehensive solution maximizes your impact across every experience and every channel.
MKC Cloud CX combines intelligent routing, real-time analytics, robocall mitigation, and AI-powered insights into one unified platform. Built for enterprises that demand reliability, compliance, and innovation.
Trusted by customers around the world
Recognized by industry leaders for excellence and customer satisfaction
Industry-leading recognition from G2 and TrustRadius demonstrates our commitment to customer success and innovation
Why MKC Tech
Enterprise-grade infrastructure with compliance, security, and innovation at every layer
AI-Powered Intelligence
Machine learning algorithms continuously analyze and optimize your network in real-time.
FCC Compliance & Security
Full regulatory compliance including STIR/SHAKEN, RMD, FRN, and OCN with end-to-end encryption.
Advanced Analytics
Real-time dashboards with detailed CDR, quality metrics, cost analysis, and predictive insights.
Core Services
Comprehensive solutions for modern telecommunications
Wholesale SIP Termination
A–Z destination coverage for wholesale voice traffic with global reach and competitive pricing.
Intelligent Routing
Optimize costs and quality with routing strategies designed for your traffic patterns.
Fraud Monitoring & Security
Advanced security controls to protect balances and reduce fraud risk.
Reporting & CDR Access
Real-time call detail records and usage visibility for operations.
Robocall Mitigation
STIR/SHAKEN compliant technology to detect and block unwanted calls.
IT Consultancy
Expert guidance on infrastructure optimization and technical implementation strategy.
Innovate faster across your contact center and beyond
MKC Cloud CX delivers all the tools your business needs to level up performance with more efficient and effective service across every interaction, no matter the channel.
AI and automation
Realize value faster with purpose-built AI that's easy to deploy, control and optimize.
Contact center software
Optimize with intelligent automation and embedded AI that delivers value from Day One.
Digital customer engagement
Seamlessly connect on any channel with humans and AI-powered bots.
Customer journey management
Connect data silos to orchestrate and optimize end-to-end customer and employee experiences.
Workforce engagement management
Unlock employee potential with built-in AI that simplifies management and drives impact and retention.
Cloud architecture and open platform
Innovate continuously, scale globally and build any customer experience (CX) with an open CX platform.
Regulatory Compliance & Security
Enterprise-grade compliance with full FCC certification and authentication frameworks
STIR/SHAKEN Compliance
Full implementation of STIR/SHAKEN protocols for caller ID authentication. Supports all attestation levels (A, B, C) with integrated verification systems.
FCC Regulatory Compliance
Complete adherence to FCC regulations including Robocall Mitigation, TCPA compliance, and emergency services routing.
RMD & FRN Registration
Verified Registry of Manufacturing and Distribution (RMD) compliance with Federal Registration Number (FRN) maintenance and monitoring.
Caller ID Attestation
Advanced caller ID authentication system with multi-level attestation, verification tokens, and cryptographic signing.
Full Regulatory Coverage
✓ FCC Compliance
Full regulatory adherence
✓ RMD & FRN
Registry maintenance
✓ OCN Present
Operator identification
✓ STIR/SHAKEN
All attestation levels
Trusted across industries
Telecom & Carriers
Deliver unified communications with enterprise-grade reliability across all carrier networks and services.
Contact Centers
Optimize contact center operations with AI-powered routing, compliance, and real-time analytics.
VoIP Resellers
Empower your customers with advanced routing, fraud protection, and 24/7 monitoring capabilities.
Enterprise Communications
Build secure, compliant communication infrastructure with full regulatory and security certifications.
Service Providers
Scale voice services globally with FCC compliance, STIR/SHAKEN, and intelligent cost optimization.
Explore more industries
Discover how enterprises across industries achieve their specific goals with MKC Tech.
Case Studies
Real results from our customers
VoIP Reselling
CallTech Solutions
Scaling VoIP Operations to 50M Minutes/Month
CallTech Solutions, a mid-sized VoIP reseller, needed to scale operations rapidly while maintaining quality. By implementing MKC Tech intelligent routing, they reduced costs by 45% while handling a 3x traffic increase.
Result
+45% Cost Reduction
Telecommunications
Global Telecom Inc
Implementing Robocall Mitigation at Scale
Global Telecom needed STIR/SHAKEN compliance across their network. MKC Tech implemented robocall mitigation with 99.2% accuracy, reducing spam calls by 87% for their 500K+ subscribers.
Result
99.2% Accuracy
Enterprise
Enterprise Communications
Enterprise-Grade Security & Compliance
Enterprise Communications required FCC compliance, RMD certification, and OCN presence. MKC Tech provided full regulatory compliance package with 100% uptime guarantee and dedicated account management.
Result
100% Uptime SLA
Customer Testimonials
What industry leaders say about MKC Tech
"MKC Tech intelligent routing reduced our costs by 45% while improving call quality. Their STIR/SHAKEN implementation was seamless and their support is unmatched."
Sarah Mitchell
Operations Director
CallTech Solutions
"The robocall mitigation solution has been exceptional. 99.2% accuracy and our compliance status is now industry-leading. Highly recommended."
James Chen
VP of Infrastructure
VoiceRoute Inc
"AI-based monitoring caught potential fraud attempts before they happened. The real-time dashboard and compliance reporting save us hours every week."
Maria Rodriguez
Technical Lead
GlobNet Communications
Frequently Asked Questions
Everything you need to know about our services