Average cost reduction for resellers switching to intelligent routing
Call completion rate with automatic failover and redundancy
Automatic failover time to backup routes on carrier issues
Dashboard with live routing decisions and call analytics
What is Intelligent Routing?
The Basics
Our intelligent routing engine helps you optimize for either cost or quality depending on your business model. We provide destination-specific recommendations and help you tune routes for better performance and lower leakage.
Every routing decision is made in real-time based on current network conditions, carrier performance, and your configured policies. The result: lower costs, better quality, and fewer call failures.
- ✓Real-time route optimization based on current network state
- ✓Automatic failover with sub-second switching times
- ✓Cost reduction while maintaining quality thresholds
- ✓Detailed analytics and reporting on routing decisions
Why It Matters
Cost Reduction
Automatically route calls to the cheapest carriers that meet quality standards—typically 25-40% reduction for resellers.
Quality Assurance
Avoid poor-performing routes and carriers. Automatic failover means your calls keep going even when carriers fail.
Operational Stability
Reduce leakage and failed calls. Real-time visibility into routing decisions and call outcomes.
Scalability
Routing optimization works at any scale—from dozens to millions of minutes per month.
Core Capabilities
Least Cost Routing
Automatic cost optimization while maintaining quality thresholds and fallback options
Quality-First Routing
Prioritize call quality with MOS score tracking and secondary cost optimization
Real-Time Failover
Automatic route switching on failure with zero call drops and sub-second failover times
Advanced Analytics
Routing efficiency metrics, cost analysis, and performance trend reports
Routing Strategies
Least Cost Routing (LCR)
Minimize per-minute costs while maintaining quality
Ideal for: VoIP resellers, call centers with margin pressure, high-volume operators
What's Included
- •Automatic lowest-cost route selection
- •Quality threshold enforcement
- •Fallback route management
- •Cost per call tracking
- •Monthly cost trend analysis
Quality-First Routing
Prioritize call quality and reliability
Ideal for: Enterprises, SIP trunk providers, financial services, healthcare
What's Included
- •Route selection by MOS scores
- •Real-time quality monitoring
- •Premium carrier selection
- •Redundancy across carriers
- •Quality metrics dashboard
Hybrid Routing
Balance cost and quality dynamically
Ideal for: Multi-region carriers, dynamic traffic patterns, complex requirements
What's Included
- •Custom cost/quality scoring
- •Time-based strategy switching
- •Peak hour optimization
- •Geo-based routing logic
- •Custom algorithm support
Geographic Routing
Region-specific optimization
Ideal for: International carriers, multi-country enterprises, compliance-heavy industries
What's Included
- •Country/region-level routing policies
- •Compliance routing (data residency)
- •Carrier preference by region
- •Local routing optimization
- •Regional failover chains
Who Benefits Most?
VoIP Resellers
Maximize margins with automated cost optimization
Key Benefits
- ✓Cost leakage reduction by 30-50%
- ✓Wholesale cost minimization
- ✓Competitive pricing for customers
- ✓Carrier switching automation
Call Centers
Balance quality and cost at scale
Key Benefits
- ✓Consistent call quality
- ✓Cost management per campaign
- ✓Peak load handling
- ✓Performance analytics by destination
Carriers
Optimize peering and network capacity
Key Benefits
- ✓Network load balancing
- ✓Peering agreement optimization
- ✓Traffic engineering
- ✓SLA maintenance
Enterprises
Reliable international calling with cost control
Key Benefits
- ✓Mission-critical redundancy
- ✓International cost control
- ✓SLA guarantees
- ✓Regional compliance
Technical Details
How It Works
Real-Time Monitoring
Continuous network monitoring and carrier performance tracking
Decision Engine
ML-based algorithms evaluate every call against your routing policies
Route Selection
Optimal route selected based on cost, quality, and availability
Failover Management
Automatic backup route activation if primary carrier fails
Analytics Capture
Every routing decision logged for analysis and optimization
API & Integration
Full API Control
- •Real-time routing policy configuration
- •Carrier preference management
- •Call routing analytics and reporting
- •Custom rule engine
Dashboard Visibility
- •Live routing decisions per destination
- •Performance metrics and alerts
- •Cost savings tracking
- •Historical analysis and reports
Getting Started
Choose Your Strategy
Select the routing strategy that matches your business (LCR, Quality-First, Hybrid, or Geographic)
Configure Policies
Set your cost limits, quality thresholds, carrier preferences, and failover chain
Deploy & Monitor
Go live and watch the dashboard—real-time visibility into all routing decisions
Questions About Routing?
Our routing specialists can explain how intelligent routing works and estimate your potential savings.