Privacy Policy

Privacy Policy

This legal document is an electronic record in terms of Information Technology Act, 2000, and rules made thereunder as applicable. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This Privacy Policy is published in accordance with the provisions of Rule 4 of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 of Information Technology Act, 2000.

MKC Tech ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information, including personal information, in connection with our website, mobile applications, software products/solutions, services, and other integrated systems ("MKC Tech Services").

By using MKC Tech Services, clicking the "I accept/I agree" button, or completing the registration process, you clearly agree and acknowledge that you have reviewed this Privacy Policy and accepted this agreement.

Privacy Preamble

While providing our online services, the issue of online privacy is extremely crucial for MKC Tech. We are committed to safeguarding the information provided by our users and creating a reasonably secured environment. Respecting privacy of our online users while providing top-of-the-line services have remained our core strategies.

At MKC Tech, data protection is a matter of trust and your privacy is very important to us. We use your personal information only in the manner set out in this Privacy Policy. By visiting mkctech.net, you agree to be bound by the terms and conditions of this Privacy Policy. Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

1. Information We Collect

Users registering at MKC Tech Services are requested to provide personally identifiable information which can be shared, disclosed or distributed to third parties only in accordance with this Privacy Policy.

Information collected includes:

• Company Name and Contact Person Details
• Contact Person Name, Number, and Email
• Country and Company Information
• Call Log Information (Time, Type, Duration, Numbers)
• Device Information (Model, Mobile Number, Version)
• Contact List Information (Name, Phone Number)
• Lead Information (Name, Company, Contact Details)
• IP address, Browser type, and Pages visited
• Payment and Billing Information
• Communication Preferences

2. How We Use Your Information

We use your personal information to:

• Provide and improve our services and customer experience
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your inquiries and customer service requests
• Conduct analytics and improve our website and services
• Prevent fraud and unlawful use
• Comply with legal obligations
• Resolve disputes and troubleshoot problems
• Detect and protect against error, fraud, and other criminal activity

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for their marketing purposes without your explicit consent. However, we may share your information with:

• Service providers who assist us in operating our website and conducting business
• Business partners with your consent
• Affiliates, subsidiaries, and joint ventures committed to serving your needs
• Law enforcement and regulatory authorities when required by law
• Other parties in connection with company transactions

4. Data Security

We have implemented reasonable security practices as per Rule 8 of the Information Technology Rules, 2011. Security measures include:

• Strong password and OTP controls
• HTTPS encryption for data transmission
• Sensitive data stored in encrypted format
• MD5 Password Encryption
• Firewalls and intrusion detection systems
• AWS Cloud Server infrastructure
• Regular security awareness training for personnel

However, no method of transmission over the Internet or electronic storage is completely secure. By using this site, you agree that MKC Tech shall not be held responsible for any uncontrollable security attacks.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us analyze page flow, measure promotional effectiveness, and promote trust and safety. The cookie settings can be managed under your browser preferences.

You can set your browser to refuse cookies. If you choose to do so, you may still access most features, but you may not be able to conduct certain types of transactions.

6. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw your consent for use of sensitive personal data
• Request a copy of your information in portable format

To exercise any of these rights, please contact our grievance officer at the address provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete such information and terminate the child's account.

9. Policy Changes

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy. Your continued use of our services following the posting of revised Privacy Policy means that you accept and agree to the changes.

10. Grievance Redressal

If you have any questions, grievances, or complaints regarding this Privacy Policy or our privacy practices, please contact our Grievance Officer:

Privacy Assurance

We promise that we will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. Your trust and confidence are our highest priority.

Last updated: January 2026