Reporting & CDR Access
Real-time call detail records and comprehensive analytics for billing accuracy, compliance, and operational insights.
Complete Visibility Into Your Network
Access real-time call detail records and historical data with complete accuracy for billing reconciliation, compliance reporting, and operational analysis. Our CDR system provides granular visibility into every call on your network.
Regulatory CDR Requirements
USA telecom regulations mandate specific CDR retention and reporting requirements:
- • 47 CFR §64.1005: CDR retention requirements for all carriers
- • FCC Order 19-76: Robocall-related CDR analysis and preservation
- • TCPA Compliance: Call timing and destination recording for TCPA adherence
- • Audit Requirements: Detailed records for compliance audits and law enforcement requests
Comprehensive CDR Data Elements
Call Identification
- • Caller ID (ANI/CLI)
- • Called number (DNIS)
- • Call UUID and sequence
- • Account identification
- • Billing code/service code
Timing Information
- • Call setup time (UTC)
- • Answer time and duration
- • Release time and reason
- • Timestamp precision (milliseconds)
- • Timezone tracking
Routing & Network
- • Originating gateway/trunk
- • Terminating gateway/destination
- • Route selected and codec
- • Network path and hops
- • SIP protocol details
Call Quality & Status
- • Call status (completed/failed)
- • Disconnect reason codes
- • STIR/SHAKEN attestation level
- • Quality metrics (MOS, jitter)
- • Flag for fraud/anomalies
Billing Information
- • Duration for billing
- • Billable minutes
- • Rate applied
- • Total charge
- • Tax calculation
Compliance & Security
- • Encryption status
- • Authentication status
- • Compliance flags
- • Record integrity hash
- • Audit trail reference
Flexible Access & Export Options
Web Portal
Real-time CDR access through secure web dashboard with filtering, searching, and custom date ranges.
Bulk Export
Download records in CSV, JSON, or native format for analysis in your billing or BI tools.
API Access
RESTful API for programmatic CDR retrieval and integration with your systems in real-time.
Secure Archive
Compliant long-term storage with encryption, audit logs, and legal hold capabilities.
Standard Export Formats
- •CSV: Compatible with Excel, Google Sheets, and analytics tools
- •JSON: Structured format for API consumption and data warehousing
- •PDF Reports: Pre-formatted compliance and audit reports
- •EDI/X12: Telecom standard format for wholesale partners
Advanced Analytics & Reports
Billing Reports
Reconciliation reports, cost allocation by department/client, margin analysis by route and destination.
Performance Analytics
Call success rates, quality trends, peak usage analysis, destination performance metrics.
Compliance Reports
STIR/SHAKEN metrics, fraud detection summaries, regulatory audit trails, incident reports.
Custom Reports
Build custom reports with flexible filtering, aggregation, and visualization options.
Data Retention & Security
Retention Standards
- • Live CDR: 90 days with full query access
- • Archive Storage: 7 years compliant storage
- • Regulatory Hold: Legal preservation on demand
- • Compliance Reports: Permanent audit trail
Security Measures
- • Encryption: AES-256 at rest and in transit
- • Access Control: Role-based permissions and audit logging
- • Backup: Geo-redundant storage with recovery testing
- • Compliance: HIPAA, SOC 2, ISO 27001 certified